Shipping Policy
Thank you for choosing Victoria Lane. We endeavour to ensure a smooth and transparent shipping process.
Dispatch cover
- We currently only deliver to United Kingdom.
- A future expansion of the shipping destinations is being considered.
Shipping costs
- Free shipping on all orders.
- No hidden fees - the price shown is the final price.
Order processing time
- Orders are processed within 1-2 working days (Monday to Friday)
- Orders received after the closing date or at weekends will be processed on the next working day.
Delivery time
- Estimated delivery time: 5-7 working days (dispatch Monday to Saturday).
- Delivery times are estimates and may vary due to unforeseen circumstances.
Tracking your order
- A tracking number will be sent to you by e-mail after your order has been dispatched.
- Track your order via: our tracking portal on the website.
- For real-time updates, visit the shipping service provider's website or contact our support team if you have any questions about shipment tracking.
Order changes and cancellations
- Orders placed at weekends will be processed on the next working day.
- For changes or cancellations, please contact our customer service team as soon as possible.
Updates to the guidelines
- Our shipping policy is updated regularly to reflect changes.
- Stay informed by visiting our website for the latest updates.